Rite Window Products Are Built to Last

Rite Window has a proud history of customer satisfaction and service. Offering product and installation warranties that are unmatched within the New England area.

shutterstock_1716316006

Better Together.

The peace of mind of a trusted brand, and coupled with local service to insure that your new shower provides you with years of trouble-free enjoyment.

Your new KOHLER LuxStone Shower has been designed and engineered to provide you with your dream shower and the complete KOHLER shower experience.

Together with our installation and service partner, Rite Window & Bath, we back your purchase with a warranty designed to provide you great service if and when you need.

Your KOHLER LuxStone Shower carries a Lifetime Limited Warranty from KOHLER Co.

KOHLER Co. warrants the KOHLER LuxStone Shower to be free of defects in material and workmanship during normal residential use for as long as the original consumer owns his or her home, provided the LuxStone Shower is installed by a KOHLER Certified installer. Our warranty covers manufacturing defects on all shower components including but not limited to the shower walls, shower base, fixtures and accessories.  These warranties only apply to Shower Systems installed in the United States of America.

Local Service and Support

As a KOHLER Authorized LuxStone Shower Dealer, Rite Window & Bath provides a full labor and installation warranty for your LuxStone Shower as long as you own the home. In the event that you require service support, or if you just have a question about your new shower, give Rite Window & Bath a call and speak with a helpful customer support representative. For complete details, see KOHLER and Rite Window & Bath warranties at Rite Window & Bath locations.

If you have a service or warranty issues, please submit the “schedule warranty service” form here, or call our customer-service desk at 800-649-3600.

For a copy of the complete warranty that comes with your purchase from Rite Window & Bath, (a Rite Window™ Company), ask your sales representative and a full copy will be provided.

*Some exceptions may apply. This warranty in non-transferable. Warranty is voided in uses of unapproved cleaners and abrasives. This is a non-prorated warranty providing full replacement costs for covered items. It is limited to the home or structure in which the shower or bath components were originally installed. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. o For warranty details, or to activate a warranty replacement or repair, contact the Rite Window customer service desk at 7 Roessler Road Woburn, MA by calling 800-649-3600 during regular business hours. All product warranties must be registered at ritewindowold.wpenginepowered.com/warranty-registration/ within thirty (30) days of project completion. Rite Window reserves the right to change product specifications and warranty without notice.

walk-in-bath-img

Better Together

The peace of mind of a trusted brand coupled with local service ensures that your new KOHLER Walk In Bath™ provides you with years of trouble-free enjoyment.

Your new KOHLER Walk In Bath™ has been designed and engineered to provide you with a safe and therapeutic bathing experience. Together with our installation and service partner, RiteWindow & Bath, we back your purchase with a warranty designed to provide you great service if and when you should ever need it. Your KOHLER Walk In Bath™ carries a Lifetime Limited Warranty from Kohler Co. Kohler Co. warrants the KOHLER Walk In Bath™ to be free of defects in material and workmanship during normal residential use for as long as the original consumer owns his or her home, provided the KOHLER Walk In Bath™ is installed by a Kohler Certified installer. Our warranty covers manufacturing defects on all bath components including but not limited to the bath, door seal, and any hydrotherapy systems (pumps, motors, jets, BubbleMassage™, Bask™ heated surface) as well as the KOHLER Faucet and handshower. These warranties only apply to Kohler Walk In Baths™ installed in the United States of America and Canada.

Local service and support is just a call away: As a Kohler Authorized Dealer, RiteWindow & Bath provides a Limited Lifetime Workmanship Warranty for life from the time they installed it in your home. In the event that you require service support, or if you just have a question about your new KOHLER Walk In Bath™, give RiteWindow & Bath a call and speak with a helpful customer support representative.

Limited Lifetime Workmanship Warranty

RiteWindow & Bath agrees to perform all work in a professional manner to all building code standards using high-quality, reliable materials. All installation work performed by RiteWindow & Bath will be free of defects due to workmanship for as long as the buyer lives in the residence where the products have been installed. This is only valid for contracts including Limited Lifetime Workmanship Warranty. The Limited Lifetime Warranty is only valid for the buyer and is non-transferable, expiring when the home is sold, traded, declared a total loss, or upon the death of the primary contract holder.

AdobeStock_307058274

Lifetime Warranty on Vinyl Frames and Sashes

Rite Window warrants that the vinyl finish on the windows frames and the sashes will not crack, blister, peel, or discolor (except for normal weathering) under normal use and service for as long as you own your home.

50 Year Warranty on Glass Unit

All glass is warrantied to be free from defects in material and manufacturing, and free from material obstruction of view caused by film formation and/or dust collection between the interior surface of the glass due to the failure of the seal, under normal use and service, for 50 years from the date of purchase.

50 Year Warranty on Accidental Glass Breakage

Replacement glass will be provided free of charge once the product is installed in your home for any broken glass unit in the window for 50 years from the date of installation. (exception: vandalism, acts of God, units with beveled specialty leaded glass, decorative glass or blinds in between the glass.)

50 Year Warranty on Parts and Accessories

Accessories and parts affixed to the windows are warrantied to be free from defects in material and manufacturing, under normal use and service, for 50 years from the date of purchase. This limited warranty does not apply to any accessories not affixed to the window.

50 Year Warranty on Labor

All installations are warrantied to be free from defects in workmanship. Labor Warranty – All labor necessary to correct any item covered by any portion of the total warranty will be provided at no extra charge by Rite Window.

Transferable

This warranty may be transferred to the Owner’s immediate transferee provided the owner 1) Registers their warranty here within 30-days of project completion, and 2) the transferee notifies Rite Window in writing at the address below within ninety (90) days of the property’s deed transfer date. The correspondence must include the original owner’s name and address, and the transferee’s (new owner’s) name and phone number.

Rite Window™
7 Roessler Road
Woburn, MA 01801

If you have service or warranty issues, please submit the “schedule warranty service” form here, or call our customer-service desk at 800-649-3600.

For a copy of the complete warranty that comes with your purchase from Rite Window™, please ask your sales representative and a full copy will be provided.

*This is a non-prorated warranty providing full replacement costs for covered items. It is limited to the home or structure in which the products were originally installed. A service trip cost will be applied to all scheduled service appointments. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For warranty details, or to activate a warranty replacement or repair, contact the Rite Window customer service desk at 7 Roessler Road Woburn, MA by calling 800-649-3600 during regular business hours. All product warranties must be registered at ritewindowold.wpenginepowered.com/warranty-registration/ within thirty (30) days of project completion. Rite Window™ reserves the right to change product specification and warranty without notice.

AdobeStock_357519224

Lifetime Warranty

Rite Window & Door extends a limited lifetime warranty on all fiberglass and steel door systems. Our door systems are guaranteed not to: shrink, rot, warp, split, crack, or delaminate.

10 Year Warranty on Labor

All installations are warrantied to be free from defects in workmanship for a period of 10 years from the date of installation. All labor necessary to correct any item, part, or accessory covered by the warranty will be provided at no charge.

50 Year Warranty on Glass Breakage

Rite Window & Door will provide replacement glass free of charge for any broken or failed glass unit in the door for 50 years from the date of installation under normal wear and tear (exception: vandalism, acts of God, units with beveled specialty leaded glass, decorative glass or blinds in between the glass).

10 Year Warranty on Decorative Glass

Decorative glass units are warranted against seal failures, defects, and stress cracks for up to 10 years.

Finishes Warranty

Signet and Embarq Fiberglass Doors are warranted against flaking, checking, blistering, or peeling for a period of 15 years from date of installation. Heritage Fiberglass and Legacy Steel doors are warranted against flaking, checking, blistering, or peeling for a period of 10 years from date of installation.

Storm Door Warranty

Storm Doors carry a 1-year finish and mechanical warranty from the date of installation under normal use and service (exception: vandalism, acts of God, wind damage, or blow-offs).

Transferable

This warranty may be transferred to the Owner’s immediate transferee provided the owner 1) Registers their warranty here within 30 days of project completion, and 2) the transferee notifies Rite Window & Door in writing at the address below within ninety (90) days of the property’s deed transfer date. The correspondence must include the original owner’s name and address, and the transferee’s (new owner’s) name and phone number.

Rite Window™
7 Roessler Road
Woburn, MA 01801

If you have a service or warranty issue, please submit the “schedule warranty service” form here, or call our customer-service desk at 800-649-3600.

For a copy of the complete warranty that comes with your purchase from Rite Window & Door™, ask your sales representative and a full copy will be provided.

Need a Warranty Service?

Rite Window has a proud history of customer satisfaction and service. Offering product and installation warranties that are unmatched within the New England area. By entrusting your project to the home improvement experts at Rite Window for your window, door, or Kohler LuxStone shower or Walk in Bath, you will soon experience first-hand that we live up to the simple promise of our slogan,

Welcome, Home Smart Customers! We’ve Updated Our Brand to Serve You Better.

We’re excited to share that Home Smart is now part of Rite Window, a proud member of the Renuity family of brands. Renuity brings together the very best customer-focused brands from across the country, dedicated to delivering exceptional service and solutions.

This transition allows us to offer you an even better experience, with the same trusted team and service you’ve relied on, plus plans to expand our selection of products to meet your needs.

Rest assured, the heart of Home Smart remains the same—committed to providing the local service and personal connection you’ve always valued.

Thank you for trusting us. We’re thrilled to continue serving you as part of the Rite Window and Renuity family!