Rite Window is becoming Renuity.
Upgrading our name and your experience
For more than 25 years, Rite Window has been helping our New England and Mid-Atlantic neighbors upgrade their homes with craftsmanship and care. Now we’re upgrading, too.
Rite Window is becoming Renuity, a national team of home improvement experts united by one goal: to raise the standard of how homeowners are served. Our new name reflects our commitment to improving homes not just in New England and the Mid-Atlantic, but for homeowners across the country.
We’ll continue to offer windows, doors, and baths with the professional care and expertise that our customers have always valued. And your warranties, service agreements, and contacts will remain the same. What’s changing is the name on our hats, shirts, trucks, and emails.
With Renuity, we’re adding even more:
- More support: access to a wider network of expertise, training, and service resources.
- More consistency: a seamless, transparent experience from first call to final walkthrough.
- More confidence: industry-leading warranties, trusted product partnerships, and national reliability.
It’s an upgrade not only for us, but more importantly, for you and for the thousands of customers that we’re proud to call neighbors.
The change will formally take place in the coming weeks, and we’ll share an update when it’s official. Thank you for being on this journey with us.
Who is Renuity?
Renuity is a team of trusted home improvement professionals serving neighborhoods nationwide with one shared goal: to raise the standard of how homeowners are served. With decades of experience, proven products, and attentive customer service, we complete tens of thousands of projects each year across the country
Why are you changing the name?
Rite Window has been part of Renuity for several years, and we’re proud to unite under a single name so we can continue to go above and beyond in serving our customers and employees. We’ll continue to prioritize our customers above all else, focusing on delivering the most seamless and enjoyable home improvement experience, just as we have since the beginning.
Are you still the same company I worked with before?
Yes! We’re the same trusted, local team, under the same ownership and leadership. The only thing that’s changed is our name.
What happens to my contract and warranty?
All contracts and warranties from Rite Window are still valid and will continue to be honored by Renuity. You’re in good hands.
Will your contact information or website change?
Once our name change is complete, our new website and email addresses will feature the Renuity name. If you have any questions, you can still contact our local team by phone at (781) 491-0419.
Will the quality of products or service change?
Not at all! The quality of the products and services you receive will remain the same, or even improve. We’re committed to continually enhancing our offerings to better serve you.
Are your services changing?
We’ll continue to offer windows, doors, and bath remodeling services, and you can expect the same high-quality services across all our locations. As we grow with Renuity, our goal is to eventually expand our services and product offerings, delivering more value to our customers. We’ll continue to offer top-quality products and brands that our customers expect and deserve.
Are your prices changing with the rebrand?
No, our pricing structure hasn’t changed. We remain committed to offering competitive pricing and excellent value to every homeowner in New England and the Mid-Atlantic.
Will the same installers and designers handle my project?
Yes, you’ll continue working with the same experienced, local, trusted professionals who know your home and project inside and out.
Will you still serve the same areas?
Yes! Our local team will continue to serve homeowners throughout New England and the Mid-Atlantic.
I really like working with my salesperson. Can I continue to work with them?
Yes! In most cases, you’ll continue working with your trusted salesperson. If they’re unavailable, we’ll ensure another expert team member is there to help you with your needs.
What happens to your online reviews under the old name?
Reviews are still active and visible. Right now, they remain under the Rite Window name on Google, Yelp, the BBB, and other platforms. As our profiles are updated to Renuity, those reviews will transfer with us.
Will there be any changes to my account or billing information?
No, your account details, billing information, and payment process will stay the same. You will continue to receive the same excellent service you’ve always known.
Where can I get a quote?
You can still request a quote the same way you always have through the Rite Window website. Once our transition to Renuity is complete, you’ll be able to request a quote directly through Renuity at renuityhome.com.
Is there anything I need to do?
No action is required on your part. The transition to Renuity is seamless, and you will continue to enjoy the same great experience with us.
