Rite Window, Door, Bath & Roofing Reviews

See below for recent customer reviews posted to our website and social media pages. We urge you to compare our 21-year record of customer satisfaction to any other home improvement company in New England. Thank you for your consideration.

Installation Took Just a Day Continue reading

We finally decided to replace our 20+ year old windows and chose Rite Windows because of their professionalism and no pressure sales presentation. The installation took just a day and the clean up was meticulous. I highly recommend Rite Window!

A Fantastic Bath Experience Continue reading

A fantastic experience from day one when Juli a sales rep came to our house. She didn’t try to pressure us into buying options we did not want. We ordered a tub to shower conversion. Their installer Paul called set up dates we were happy with and arrived on time 8:30AM and went right to work, but he stopped to answer all questions I had then back to work and work he did. I was more impressed with Paul’s work ethic than I was with the in creditable finished product. The shower is spectacular could not be happier with this project start to amazing finish. Note; I am not that lucky to get a sales rep as good as Juli and then an installer as talented as Paul this was the best home improvement we have ever had in over twenty years we have lived here Thank you Rite Window you did it right.

Respectful and Courteous Continue reading

I am very pleased with the windows and the job these guys did. The installation wasn’t an easy one due to 3 of the windows being literally on the ground. The installers were very respectful of our property as well as being very courteous.

Perfect Installation and Cleanup Continue reading

The best customer service experience I’ve had in a long time. From the Representative to the installers, there was a feeling of that they really cared about our needs. Carefully explaining and communicating with us about our concerns. This is huge because nowadays customer service like this is virtually non existent. No subcontracting and no one word answers to our questions. Not to mention that the installation and cleanup was perfect. Thank you Rite Window for a positive experience in a long time!!!

Finished Roof Looks Awesome! Continue reading

They did a fantastic job. From the salesman to the project manager they are very informative and always in communication. They stripped our rather large roof completely and cleaned up everything. They replaced lots of rotted wood. The finished roof looks awesome! During the install a motion sensor light in our driveway was broken. They came back days after the project was completed with a new motion sensor light and installed it. What more can you ask for from a contractor?!

Attentive, Honest, and Efficient Continue reading

I would not hesitate to recommend RiteWindow as a business. Dealing with this company was a pleasure from start to finish. All of their staff, from the sales Rep to the installers to customer service Reps are attentive, honest, and efficient. I love the quality of the product and consider my overall transaction to represent a good value and a fair price. I am a happy customer of Rite Window.

Bath Replaced for Reasonable Price Continue reading

Rite Window & Bath replaced our shower and bath at a very reasonable price. Brian and Mike arrived on time and did a very professional removal of the old tub/shower and installation of the new tub/shower. We are very satisfied with our new tub/shower from Rite Window & Bath. Thank you.

Transparency and a Detailed Explanation Continue reading

From my first encounter with the Rite Window Salesman, to the last RW employee who came and installed the windows, I had a strong feeling that I chose the right company. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company.

Excellent Job Installing the Windows Continue reading

The installers (Joe & Dan) were friendly, and very professional. The job was a little more complicated with some custom cuts and the metal trim around the outside of each window. They did an excellent job installing the windows and cleaning up and they stayed with the project until it was completed. Very pleased and would highly recommend them.

Replaced Every Window Continue reading

I had Rite Window install replacement windows (20 total) earlier this month. They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! ;)) I would recommend Rite Window, and in fact I have already.

Experienced Installer Continue reading

I’m systematically replacing the windows in my cape-style home and have worked with Rite Window three times now, (one more to go!). I appreciate their Informative, no pressure sales approach. They are clear with their pricing and the entire process. Their lead installer has always been experienced, skilled, and professional, and the project has gone well throughout.

The windows look great, and I wouldn’t hesitate to use them again. Not only that, when looking for a window company to get this project started I received 3 other quotes, and Rite Window blew everyone away with their price. (and their reviews were better too.) We are happy we went with them.

Honest and Straightforward Continue reading

We had a very positive experience with Rite Window, from the initial sales consultation, which was honest and straightforward without any of the questionable sales tactics I’ve experienced in the past, to the installation itself, which was timely and professionally done. Please see the photos I put up on my timeline. Nice job! I give Rite Window my recommendation.

Love my new windows Continue reading

From the first phone call to the install everything was great. We heard an ad on the radio and decided to call and ask for some information. All our questions were answered and we set up a time for someone to come out and show us the windows. It was great and no pressure to purchase at all We ordered,they came out and measured and the windows are in and perfect Every appointment was on time and the job was clean and professional We will be using them again in the future

Shower Installed Continue reading

I had them remove my tub and install a custom shower. They went above and beyond what i expected. Very clean and polite. Knowledgeable about their job. I would definitely hire again, we are happy with the job

Very Professional Continue reading

Our entire experience with Rite Window has been outstanding! From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. Very professional.

excellent service & products Continue reading

They were very accommodating with my schedule! Always pleasant and professional, excellent and workmanship!

Window Selection/Installation Continue reading

My new windows have now been installed. They are beautiful and so easy to use/clean. Dave and Carl did a wonderful job. The install was quick. The wrap job on the frames looks amazing and the clean up was perfect. They were both friendly and very professional. I would ask for these two installers by name if that’s possible for my future replacement work!

Rite WIndow great service, installation and professional staff.

Great work, Quality windows Continue reading

The crew was outstanding. Carl and Dave were on time and did a thorough and professional job. The windows are great. Very happy with the job.

Just one window but done right! Continue reading

RiteWindow is the only company I’ll ever use again to replace windows. I had a drafty kitchen casement window with wood rot. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. When the window came in, John had Artie do the installation. Less than 3hours to install in the light snow. Beautiful window, no mess was left behind. I felt so happy through out the whole experience. Rite Window rocks!!

Great Experience Continue reading

Overall a great experience, sales was very low pressure, great prices. Had a little snafu where the ‘measurer’ had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. Install was quick and easy, very professional team. I am satisfied with the product, they look great and definitely keep the cold out in the northeast. ‘Replacement windows’ are a bit of a misnomer though. They don’t replace the window, they take out the guts, but leave the frame of the old window, and the replacement is an inset. But overall happy with the outcome.

super service Continue reading

After my windows were installed I called Patrick to talk about how the curtains did not open correctly. The center of the window had moved. He came and helped me adjust the traverse rod to recenter the curtain. I was also impressed by how the technician came to my parents home on the Cape when the window would not open properly. So the super service goes above the expectations and meets the needs of my home and family. Thanks so much!

Awesome job!! Continue reading

Gino and Dave just completed replacing all my windows and I must say they did an excellent job. Clean, efficient, professional and knowledgeable. Outstanding product, I highly recommend the windows and the staff all the way down the line was superb!! Keep up the great service!!

Living Room Windows Continue reading

We were having new windows installed in our living room. I was expecting a crew of 6-7 people, but just a crew of 3 arrived led by Christian. They were very courteous, making sure to wear masks inside the home. The job was 2 sliding windows and 2 double pane windows, and it was completed within a few hours. We went over the work when completed and Christian showed me how to work the windows for cleaning. All was clean in the house. I was pleased with the job. We love being able to have a cross breeze in our living room again. The windows have a good warranty on them, but hopefully we won’t be needing to use it any time soon.

I had 16 windows replaced, the entire experience with Rite Window from the initial meeting through follow up to the installation was friendly, knowledgeable and professional. I had contracted in October, the installation was December and I have the 0% financing which helps. I have already noticed a major difference with how warm my home stays now I actually have had to turn the heat down. The price was half the cost I’d been quoted from others, I wish I’d done it much sooner because things only get more expensive as time goes on. Transferable warranty to next homeowners also a plus. 50 yr warranty

Quality Windows Continue reading

Previous windows had major condensation problem to the point of freezing. New windows are high quality and haven’t had any issues with significant condensation. The installers were professional and efficient. Fair pricing compared to competitors. Would highly recommend.

27 Windows and very satisfied Continue reading

Having 27 windows replaced is no easy task. From the very beginning Rite Window stayed true to its reviews. Very organized, efficient, and most of all clean ! Wayne was very knowledgeable and the guys installing did such a great job for a big project. The windows look fabulous in comparison to my 100 year prior windows. Windows are crystal clear and easy to use. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. I would with out any doubt use them again ( still have basement windows to replace), or recommend them to anyone. I was referred by a neighbor who is also very pleased with their windows. I’m still waiting for some minor repairs, but the entire process was well done. Great work.

Delighted with the Rite choice Continue reading

My windows were installed years ago and as soon as we purchased this home, the draft indicated from the windows were evident. Rite windows not only block drafts, they are great looking and have noticeably increased the appearance of this old House! We are so very pleased with the windows and with the courtesy of the installers who worked quickly and Left all rooms even cleaner than they started. Thank you Rite Windows for a job well done! More than advertised.

Excellent windows, great installer. Very happy with the product. looks like they were always there. The installer was very careful with his work and had a very friendly manner.

Completely Satisfied Continue reading

I was completely satisfied. From the salesman to the guys putting the windows in they were very friendly but very professional. I would highly recommend them to anyone. I have other windows that I need to have done and believe me, they will be getting the call to replace them.

From beginning to end wonderful Continue reading

I found every aspect of this process of window replacement easy with Rite Windows. The customer service, sales and installation was top notch. I would highly recommend them and have already!

Zero regrets Continue reading

I don’t understand how the “premium” brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. The windows we got were outstanding. The installers were courteous and professional and they did the job Rite. The process was quick and easy and the windows came in earlier than promised. I had these windows installed at my son’s home, and he couldn’t be more pleased.

The job and workmanship was great. The only complaint I had was that they left all the window blinds on my kitchen table and all around the house. I had to put them all back up. I would definitely recommend them to anyone just confirm with them that they clean up and reinstall blinds that they remove.

The windows are great Continue reading

The windows are great, huge improvement on what we had before and long overdue. The work was done well and they kept the house clean as they went!

Very satisfied Continue reading

Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. We still have couple of windows that need replacement and we will definitely use Rite Window again.

Great windows and installation Continue reading

We got our new windows a week ago, they look great and after a week of heavy rains no leaks. Our compliments to the installers (Dave & Carl) they got to all done in one day with no issues. I wish every contractor worked the way they did. I would recommend Rite Window to my friends.

Great Experience Continue reading

Excellent workmanship – professional installers! Good quality windows. I would recommend these windows to anyone – the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions – based on the quality of the service we have already received.

excellent service Continue reading

This window company continues to impress us after our installation 3 years ago. They say they stand behind their product and they really do. I have had to call for service twice over the three years and they are always prompt, professional and accommodating. I would recommend these windows to anyone. They are a great value and is very comforting to know that customer service is behind us years after our purchase

Friendly techs very knowledgeable about task. I do think that they could have used another guy for such a big window. But they still managed. Will use rite window again in the future for sure.

Excellent from start to finish. Continue reading

Very happy with the finished product. The experience was a good one and I really like the way my new windows look. I would recommend Rite Window to anyone who is looking to replace windows or doors.

Best Windows for the price Continue reading

Awesome service, pleasant / friendly. After window replacement they cleaned up everything. I have not been sorry, these windows speak for themselves. No drafts this winter. Can’t say enough about the product and personnel. These are the best for the price.

Easy process Continue reading

I had 10 windows replaced this fall everything went according to plan. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. Once we moved ahead with it every went just as he said it would from the lead time to the installation duration. I like working with companies where there is clear communication and no surprises. Installers were friendly and professional. They leave your house the way the found it (only with new windows).

From start to finish, this was by far, the smoothest home improvement job ever experienced. The crew was fantastic, fast, and very professional. 14 windows installed in less than 5 hours! Any mess that they made was taken care of and not a speck of debris was left behind. Will now be enjoying a draft free home, and won’t be bothered by the furnace constantly running. Thank you Rite Window!

8 windows and 3 bay windows replaced Continue reading

Just had 8 windows and 3 bay windows replaced after building this house 30 years ago. Very impressed with the quality of the window and workmanship. The 3 man crew were true professionals and gentleman. They cleaned up both the inside and outside of my house beautifully. I would truly recommend All Rite to everyone. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. Great job!!!

Very Helpful Continue reading

I called with some questions about installing new windows and they were very helpful. They gave straightforward answers without trying to sell me something. We’ll be doing the project later on and this company will be strongly considered.

Getting new windows was EASY!! We had a very informative salesperson! Instillation was done smoothly and clean-up was impeccable ! This was the the easiest home improvement we have done!! THANKS to a GREAT TEAM!!

Rite window was Alright! Continue reading

We had a great experience. The best part is that all of our windows were replaced in one day. I went to work and came home to all new windows! Customer service was great and very helpful!

Great experience Continue reading

Workers professional and neat – Job completed in short time – communicated with us – need to return for 1 thing and did so next day – would use Rite window again and have recommended them to my friends.

Almost perfect Continue reading

The initial sales/measurement visit and install went great. Other than new windows and a few stray staples from the old windows you would not know we had an install done. The installers were courteous and professional. They offered to throw out our old blinds which we agreed to in a second. The windows look very good and are high quality. As long time home owners we have yet to have a perfect experience with a job. One of the windows had a tiny crack. I called Rite Windows and a new sash was delivered in less than two weeks. But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8″. I checked the other 17 windows and none had any play. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. Well we never got a call and contacted Rite. I was unaware of that was the answer we got. A second tech came out and said the windows needed play. None of the other windows had play. My wife said the tech demonstrated how they all have play and need it for expansion. I don’t know what his definition of play is but only 1/18 windows has play. Overall we are pleased but we are wary that future customer service issues may not be handled well.

Great Windows and Super Service

Good Windows Continue reading

Received a quote on 9/6/16 and after further review found a math error of an overcharge of $270.00. Received a contract addendum on 9/7 with the correction. After the window were installed, found one lock inoperable. Service came to repair, (1 hour late for the appt) but could not easily repair without having the window “adjusted”. Left it as is. The windows though are nice which is why I gave a 4 star rating.

Good salesman. Good product. Good installation team.

First Parish parsonage, Kingston Continue reading

From the meeting with the salesman to the final completion of the project, Rite Window was professional, courteous and did what they said that they would do. Installers were excellent! They did excellent work and cleaned up perfectly after themselves. The last window was installed in the rain with not a drop of water entering the structure. We did our homework. Rite Window wasn’t the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. We had a issue of a very fine hair crack in one of the windows. They came the next day, measured, ordered and installed the window in a very timely manner. Feel free to contact me in person.

Very happy with products Continue reading

From first call response was attentive and timely. Installation of 14 windows was completed in promised time frame ONE DAY ! Hard wood floors covered before work and all old windows and trash was cleaned up and removed. I was very happy with installation team. I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! In July of 2017 it will be a one year after install, our winter has been very cold and snowy and I am extremely satisfied !!! Thank you Ted.

Great service! Continue reading

Very professional, the process was quick and easy. They did have to come back but made sure it was convenient for us. Would use them again.

The installation team was very professional and thorough. They were very carefull an cleaned up upon completion. Very respectful to us and our property. Highly recommend the Rite window product and installation team.

Fantastic crew Continue reading

The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave!

Great Window Experience Continue reading

We had 6 windows replaced and everything went smoothly from the time he came to show us the windows, to measuring, and installation. We will be using them again this year for another 5 or 6 window replacements.

Excellent Job Continue reading

They did two jobs for us Job one was 6 windows and Job two was two exterior doors. Both were done very well, excellent products and they cleaned up well.

Top-Notch Crew Continue reading

Great product and warranty. The installation crew was also top notch. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. I would highly recommend Rite Window.

Love my new wondows! Continue reading

We had two picture windows and 8 standard replacement windows installed in October 2016. We are so happy with the look of our window. The crew were so nice and tidy when working. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. We highly recommended Rite Window!

Just Do it!!! Continue reading

Got the job done in a timely manner;very professional … communication excellent: installation neat clean and attention to detail was impressive… would recommend service to interested parties. No high pressure sales calls!!!!

Fantastic Product. Great Crew.

Easy Process Continue reading

The entire process was smooth, easy and no surprises. Would use them again.

4.9
65 reviews