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This was my first time having to replace windows and a door. The journey was most certainly an education. I live in a historical neighborhood on top of it all, so I needed help navigating a historical application review and qualifications for making historically appropriate updates to my home, and permitting. I sourced 8 companies for this project and while 5 of them were competitive on pricing, I chose Rite Window specifically because of Jay.
The product options were explained to me, including custom option opportunities, in detail that I could understand. I felt Jay help educate me just enough to help me feel informed enough to make decisions on a financially expensive project. Every question I had was happily received and quickly addressed. Jay was even willing to go the extra mile and send me a sample product, as well as help me present to the historical society, so they would approve my project, when the odds were not in my favor.
I sourced Rite Window because they had good reviews, like some of the other Boston area competitors. I narrowed my search based on their pricing and product quality, but I chosen them because of Jay’s attention to detail, consistent communication and professionalism. Jay is truly proud of the organization he works with, and I hope they know just how valuable he is.
Thank you Jay, and thank you Rite Window. I will be sending neighbor referrals your way, and you have my business for life.

Rite Window stands by its warranty, providing clients with fine service should a problem arise, even several years after an installation. Rite Window technician Joe arrived punctually to replace a foot lock that had gone out of alignment. Secure in his expertise, Joe examined the mechanism carefully and realigned the lock with no problem. In addition, he performed a thorough maintenance check not only on the affected slider but on the other one that had been formerly installed. He observed that screws needed tightening to ensure ease of opening and closing the sliders. Communicating a cheerful attitude, Joe takes pride in his work. Along with personable Customer Representative Jay, he is part of a team that quests for quality. John A. Kamal, North Andover, Massachusetts

Replacing my windows was the first big-money project I wanted to tackle in my house. I initially set up at-home quote sessions with 3 different companies. By far, Rite Window was the most transparent of the three. We worked with Spencer T. who didn't approach us as a slimy sales guy, just as a guy who wanted to help us replace our windows. In the end, Rite felt like the best choice for us given the price vs. quality ratio. Once we agreed on terms, the communication was very clear and the installation was just a one day job. A day after the installation, I noticed a small tear in one of the screens, and Rite was quick to send someone out to repair it which speaks to their customer service. Without hesitation, I would recommend Rite Window to anyone looking to replace their windows.

I love my new shower! But more than that I am so appreciative of this company's employees. My experience from the initial consultation to the shower installation was professional, positive and extremely well done. If you considering doing a tub to shower renovation this is the company to use!

Rite Window went above and beyond all reasonable expectations to meet my totally unreasonable time constraints for job completion. Every staff member involved, including sales, scheduling and the installation crew worked quickly and professionally. Kohler products are pricy but high quality, skilled labor difficult to find and expensive so the price paid reflects the quality and the timing needed to meet my needs; therefore, reasonable. Thanks to all.

We were truly impressed by rite window and all of their associates involved in the process!

From the open communication at the initial consultation through the install they exceeded our expectations!

I am still in awe that they were able to demo and install our new shower in hours to full completion!

Total transformation!

Josh and Jen!

If you are looking to transform your old tub into a beautiful walk in shower Rite Window is the team to hire ! The demolition , installation and plumbing for this project was done in a very professional manner ! I am more than satisfied with the quality of the work done in my home by these teams !

I want to thank Rite Window for their outstanding workmanship on my new custom doors. They have an extrodenary team of professionals who lead you through every step from sales to installation that is flawless. I applaud Brian and Connor for their attention to detail while installing my doors. They were efficient, professional and extremely friendly. I was impressed by Phil, supervisor of installation whom stopped by to make sure the job was going well and all my needs were met. He too, was impressed with Brian and Connor for their workmanship. I was left in good hands. It felt reassuring that all their team members care and go the extra mile. I also want to thank Steve Koudanis for his expertise in selling us the exact doors, front and back of my house, that look, fit and feel like they belong to my craftsman style house. I truly recommend Rite Windows for all your door replacements needs. It was an excellent experience from start to finish, and my doors are going to last me a lifetime. It was worth every penny to have the security of such strong steel doors with specialized thresholds that will never rot, and move with your home. Their color palette and choice of hardware was extensive. I can't thank them enough !!! I'm thrilled with my new doors!!! Special thanks to Jay!!!! He has been instrumental in this whole process as the voice on the phone connecting all the team members together, keeping everyone informed in this process. THANK YOU JAY!!!!!!
Sincerely, Christina Peters

Recently had new windows and Sliding Door installed By David and his Crew very satisfied with the hole process from the start to the finish All were very professional and polite great workmanship explained the process Details of the installation and timeline at the end of each Day they cleaned up like they were never here l would highly recommended David for any project needed in your home.also I would like to acknowledge the hole Rite Window team from Steve the salesman Janice from the production department and everyone involved in this process thank you for great experience

From my consultation with Colin, to my installation, everyone was courteous, knowledgeable, and personable. Colin was able to help me save as much money as I could finalizing my project.

Because of a hip abnormality, my walk in shower was listed as a medically necessary rush job and everything was completed in less than 20 days. I added a fold down seat and hand held sprayer, both game changers for this aging senior. The end result, a beautiful, extremely functional walk in shower with the highest quality materials. The workmanship and aesthetics, very appealing!