Rite Window’s Window Warranty
All glass is warrantied to be free from defects in material and manufacturing, and free from material obstruction of view caused by film formation and/or dust collection between the interior surface of the glass due to the failure of the seal, under normal use and service, for 50 years from the date of purchase.
Replacement glass will be provided free of charge once the product is installed in your home for any broken glass unit in the window for 50 years from the date of installation. (exception: vandalism, acts of God, units with beveled specialty leaded glass, decorative glass or blinds in between the glass.)
Accessories and parts affixed to the windows are warrantied to be free from defects in material and manufacturing, under normal use and service, for 50 years from the date of purchase. This limited warranty does not apply to any accessories not affixed to the window.
All installations are warrantied to be free from defects in workmanship. Labor Warranty – All labor necessary to correct any item covered by any portion of the total warranty will be provided at no extra charge by {Division Name}.
This warranty may be transferred to the Owner’s immediate transferee provided the owner 1) Registers their warranty here within 30-days of project completion, and 2) the transferee notifies Rite Window in writing at the address below within ninety (90) days of the property’s deed transfer date. The correspondence must include the original owner’s name and address, and the transferee’s (new owner’s) name and phone number.
Rite Window™
7 Roessler
Road Woburn, MA 01801
If you have service or warranty issues, please submit the “schedule warranty service” form here, or call our customer-service desk at 800-649-3600. For a copy of the complete warranty that comes with your purchase from Rite Window™, please ask your sales representative and a full copy will be provided.
*This is a non-prorated warranty providing full replacement costs for covered items. It is limited to the home or structure in which the products were originally installed. A service trip cost will be applied to all scheduled service appointments. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For warranty details, or to activate a warranty replacement or repair, contact the Rite Window customer service desk at 7 Roessler Road Woburn, MA by calling 800-649-3600 during regular business hours. All product warranties must be registered at ritewindow.com/warranty-registration/ within thirty (30) days of project completion. Rite Window™ reserves the right to change product specification and warranty without notice.
NEED A WARRANTY SERVICE?
$1,750 off your LuxStone shower/bath system OR $150 Off Windows
Our Services
At Kohler by Rite Window & Bath, we offer bath remodeling services that can transform your bathroom and your life.
Rite Window & Doors are engineered for maximum durability and energy efficiency, able to withstand years of harsh winters of New England.
Replacing your windows is an efficient way to refresh your home. When you choose Rite Window, you can upgrade your residence in no time at the right price.
What Our Customers Say
Ali Daneshmand Rite window was the best experience I ever had with a contractor. They are professional, extremely punctual and excellent at their work and service. Highly recommend! M C I was exploring the idea of a shower renovation and called Rite to come provide a quote. Steve, the rep who came over, was so thorough and detailed that I ordered the work that day. It's a huge purchase for me, but I felt very comfortable with Rite and with Steve. The demolition and plumbing was very fast, and they did not leave a mess for us to clean afterward. The installation was done in one full day, and the guys who came to do it were awesome. They knew exactly what they were doing, worked hard all day, were very careful not to leave a mess or ding the walls as they brought things in and out, and were so friendly and polite. They did most of the cutting in my garage since it was raining a bit and before they left they'd vacuumed the entire garage floor to clean it up, my garage floor has actually never looked this clean, I was amazed! Regarding the quality of materials and work, it is beyond my expectations. The Kohler brand is worth every penny. The shower head has noticeably improved the water pressure and feels amazing. It feels like showering in a luxury hotel. The guys who completed the installation did top notch work. Every line of sealant is perfectly straight and even, the measurements and cuts were exact and they made sure to test the shower heads, bath faucet and drain in front of me to be sure everything was installed properly. I'm so impressed and thrilled with my experience from Rite and will be recommending them to anyone who asks for a shower renovation company recommendation. As a side note, I'd highly recommend springing for the rain showerhead upgrade. It's the most luxurious thing I've ever bought for my house and worth every single penny. Now I'll have to renovate my entire bathroom to match how fantastic this shower is. Rich Stevens I used Rite for a Kohler bath shower conversion. I also had another company stop by. The difference between the two was starting. The other salesperson was not experienced and unprofessional. She let us design the shower, pick choices and only after quoting did she mention that they had a premium product I might like! Finally, I was pressured by offering a discount that was good only if I signed today. I showed her the door quickly. Rite was completely different. There is only one product in various colors and styles. Salesman was very knowledgeable and price at end was fair and lower. No sign now pressure at all. Work scheduled and two men showed up. They immediately covered every part of my carpet and floor. They worked efficiently and professionally. Verified everything was what was ordered. Barely stopped for lunch. They had arrived at 9 and finished at 5pm. The shower looks incredible! They even vaccumed at end. Works perfectly, no leaks, all joints are perfect. We had panels to ceilings and also on ceiling and it looks great. Highly recommend Rite if you are considering this project. Kevin Moore Rite window is incredible. One of the best investments my wife and I made. Steve the Sales rep was informative and professional. Brian the supervisor outstanding. Cheryl our scheduler always kept us in the loop. Quentin and Charlie our installation team went the extra mile in everything they did. The entire process was explained to us and they communicated with us from start to finish. If you need new windows and doors call rite window right now Anne Rousseau (Micaroo) I had 10 windows replaced. The installation team, lead by Quentin, did a FABULOUS job. I had no idea it would be so labor-intensive. My old windows were only 1" thick and the new windows are 2-1/4" thick, so all around the window had to be cut in another 1-1/4" in order to seat the new window into the opening. It took about an hour just for the cutting. They did their best to contain the sawdust and put plastic sheeting over everything that mattered (like the electronics). They insulated around the opening, installed the new windows, taped everything so it would be waterproof, and cleaned everything up; it was like the mess never happened. The quality of their work was outstanding. There was a sudden rain shower, which lasted over an hour, but they put insulation sheets in the siding so it made like a roof over the window opening... no water got inside, and they kept on working through the rain. Rite Window can be very proud to be so well represented by their installation crew. Quentin really went over and above what was required. There was a section of soffit that was popped out of place near one of the windows, and he fixed it while he was working on the window. I had a couple of windows that had been leaking water; and a handyman had taped around the windows for me last year, but that proved not to be the source of the leak. Quentin checked for any other evidence of water damage, but it was only around the windows themselves. He also checked the roof for me, and found one possible source of the leak, which I will address if the leaks continue. I'm going to have the remaining windows replaced next year, and I hope to get the same crew to do the installation. Below are some photos. The first photo is the old windows, with the grids. The second photo, with no grids, is the new windows. Ken & Lois Parlee Rite Window installed 9 large, custom windows on my porch. From estimate to final measure to production to installation everything was on time. The team was courteous, friendly, skilled and professional. The windows and the porch are gorgeous inside and out, and I love them. janice can Rite Window just finished putting in 5 windows. Phil, Rich and the team was punctual, professional, efficient and attention to detail. Hats off to them!